Learn from the creators of EmbroideryStudio
Progress tracking

Track your progress. Pause and resume lessons at your convenience. Resume learning exactly where you left off, even mid-video!

In-course discussions

Interact with instructors and students by asking questions within each lesson. Quickly click on the Discussions link. You are never alone on your learning journey!

Access from anywhere

Just sign in from any device and get started with learning from Wilcom Academy. Get ahead with learning faster!

How to use Wilcom Academy

At Wilcom, we’re dedicated to helping you master the art of embroidery using our powerful software. Whether you’re a complete beginner, an intermediate enthusiast, or a seasoned professional, Wilcom Academy is designed to guide you step-by-step through your learning journey.

Suggested Content

Free Downloads

Registered users have access to our entire library of downloads.

Whether you’re a beginner or an experienced embroiderer, our collection of free designs, thread color charts, unique fonts, and practical cheatsheets is designed to inspire creativity and make your process smoother.
Browse Free Downloads

On-Demand Webinars

Access all our past webinars on-demand

From the latest techniques to interviews with industry experts, our webinars are a great way to stay up to date with what is happening in the industry.
Start Watching

Masterclass Series

Deep dive into advanced features

Take your Embroidery to the next level with in-depth masterclasses presented by the Wilcom product experts.
Get Started

Frequently Asked Questions

Here are some of the most frequently asked questions about Wilcom Academy.

There are three access levels: 

  • Free Users: Users who have registered and created a free account on Wilcom's website. 

  • Trial Users: Users who have created an Wilcom account and downloaded and activated a 14-day free trial of Wilcom's software. 

  • Customer Users: Users who have either a pre-paid license or an active subscription to Wilcom's EmbroideryStudio software.

Free users have access to the following resources: 

  • Free Download Section: Access to a library of designs, thread charts, and free fonts. 

  • On-Demand Webinars: View webinars at your convenience to learn about various topics and get tips and tricks for using Wilcom's software.

Trial users have access to everything that free users do, plus: 

  • Trial Journey Course: A dedicated course designed to guide you through the features of Wilcom's software, helping you get the most out of your 14-day trial period.

EmbroideryStudio Customers have access to all content available to both free and trial users, plus additional exclusive content: 

  • In-Depth Masterclasses: Access to comprehensive masterclasses that cover advanced features, techniques, and applications of EmbroideryStudio. 

  • Dedicated Courses: A range of specialized courses tailored to various skill levels and specific use cases, ensuring a deep understanding of the software.

To upgrade your access level: 

  • From Free to Trial User: Download and activate the 14-day free trial of EmbroideryStudio using your Wilcom account. 

  • From Trial User to Customer User: Purchase a pre-paid license or subscribe to EmbroideryStudio. Your access will be automatically upgraded, granting you access to all premium content.

Once your 14-day trial ends: 

  • You will no longer have access to the Trial Journey course and any other trial-exclusive content. 
  • You will revert to a Free User and continue to have access to the free downloads and on-demand webinars.
  • To maintain full access to all content, consider buying a EmbroideryStudio subscription. 

After creating a free account on Wilcom's website: 

  • Log in to the Wilcom Academy.
  • Navigate to the "Free Downloads" section to access designs, thread charts, and fonts. 
  • Visit the "On-Demand Webinars" section to watch available webinars. 

Yes, access is restricted based on your user level: 

  • Free Users: Cannot access the Trial Journey course or customer-exclusive Masterclasses and courses. 
  • Trial Users: Can access the Trial Journey course but not the customer-exclusive Masterclasses and courses. 

To unlock all content, upgrade to a Customer User by subscribing to Wilcom's EmbroideryStudio software. 

We value your feedback! You can provide feedback or report any issues by: 

  • Using the in-platform feedback forms available on each course page.
  • Completing the end-of-course surveys to share your experience. 
  • Contacting our support team directly through the "Contact Us" section of the platform. 

If you need additional support, please reach out to our customer service team via email. We're here to help! 
EmbroideryStudio Digital Edition
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